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Quality Auditor in Memphis, TN at KRUGER PRODUCTS – KTG USA

Date Posted: 6/22/2024

Job Snapshot

Job Description

POSITION SUMMARY

The Quality Technician will be responsible to ensure that all quality assurance program requirements are consistently achieved with a sense of urgency at the facility.

REPORTING

The Quality Auditor reports to the Product Development and Quality Manager

ACCOUNTABILITIES

  • Supports the quality training throughout the facility:
    • Coaches operating teams on standards or procedures when defects or issues are found
    • Collaborates with operators and supervisors to resolve any quality defects noted during audits
  • Drives compliance and results of the Quality Management System though:
    • Conducts daily workmanship checks across all PM and Converting assets to ensure compliance to QMS system/procedures.
    • Supports testing for all mill and Technology trials
    • Conducts daily retesting of retains across all paper machines daily, communicates results, and provides coaching and retraining, as necessary.
    • Accurately documents all results in MES.
    • Ensures correct specifications are used by operators and supervisors
  • Ensures the daily operation and functionality of the testing lab and equipment:
    • Conducts in lab equipment verifications daily
    • Communicates any issues immediately to Quality Engineer or designate
    • Completes cross calibration quarterly with corporate for alignment on test results
  • Provides support to ensure all customer requirements are met for key tasks, such as:
    • Assists Quality Technicians in sample orders
    • Supports product launches, including additional testing, hourly sample reviews, and accuracy of new grades in MES
  • Daily job responsibilities include:
    • Ensures that all test results are accurately entered into MES prior to the end of shift.
    • Communicates any defects or red events immediately to ensure product is contained.
    • Ensures MES data is entered timely and accurately.  Communicates red events immediately to Supervisors/Leaders and appropriate action taken to hold and correct this issues.
    • Completes corporate Cross Calibration requirements each quarter without discrepancies identified.
    • Lab Verification: daily verification checks are completed on assigned shift. 
    • Conducts retain testing each day, including communication of the results versus the original test results.
    • Completes bone dry basis weights are tested daily and entered into the system each week 
    • Achieves WI and QPI corporate goals through completing required number of audits and finished product tests.
    • Communicates daily workmanship results via text and email to operating teams by the end of each shift.
    • Communicates all quality hold events via text, then follow-up with an email documenting the hold to the logistics/quality/operations team. Include the sku number, time of the hold, and a description of the defect.
    • Completes full testing is required for each grade change, including pallet configuration. 
  • Identify and complete one additional project each year for personal growth/development or specific business need. (Optional)
  • Collaborates with operations and logistics teams to ensure all Finished Product holds are contained and the issue is resolved.
  • Notifies management immediately when products are out of specification
  • Understand and follows all safety procedures, always wears proper PPE
  • Accepts special tasks as assigned
  • Every employee must implement Kruger environmental policy in their daily tasks. In particular, employees are responsible to abide by legal and corporate environmental requirements and must adhere to all environmental procedures. Every employee is responsibly to report all environmental incidents and any potential environmental hazards
 

Job Requirements

QUALIFICATIONS

  •  

    • Associates Degree in related science field is preferred
    • Two (2) years of demonstrated work experience a manufacturing environment
    • Communicate effectively both in writing and verbally.
    • Multi task in a high-volume environment, anticipate production and drive improvement opportunities
    • Ability to work as part of a team and with production management.
    • Provide consultation, coaching, facilitation or teaching with employees.
    • Ability to plan, organize, execute and works to specific goals and objectives
    • Ability to change and adapt to new situations
    • Strong analytical and decision making skills
    • Promote change and growth as key to sustained success and a way of life establishes trust with employees through support, goal setting, action planning, and follow up
    • Office procedures, methods, including computers and applicable CMMS, Microsoft Office and other applicable software and databases
    • Understanding and experience with effective conflict resolution.

     

    The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.  Employees may be requested to perform job-related tasks other than those specifically presented in this job description.

     

    Kruger Products is an equal opportunity employer and encourages applications from all qualified individuals.  We thank all applicants for their interest in Kruger Products but only candidates selected for an interview will be contacted.